Terms and Conditions

Terms and conditions:
  • The following terms and conditions apply when purchasing from NB Sailsports  "the company”.
Shipping:
  • The company takes great care to ship goods correctly packed and in a timely fashion. Shipping is calculated using third party calculators. Our policy is NOT to use standard letter post – even for smaller items. For smaller items we use express post, which adds to the cost, but increases the customers ability to track their shipment. Our minimum shipping cost is therefore $12 and our customers need to bear this in mind when putting together orders. Please Refer to guide below for shipping costs. 
SHIPPING WILL TAKE UP TO 7-10 Days From When An Order is Placed. 
CLIPPER: Sydney only
  • Same day delivery to Sydney metro area (orders made before 9am).
  • Max Length - 2m
  • Max weight 20kg
  • PRICE $15
Star Track: Nationwide
  • Cost Dependant on Order size

AUSTRALIA POST: Nationwide
  • 500g express post bag - $12
  • 3kg express post bag - $15  
  
Payments:
  • All goods remain the property of the company until full payment is received. 
Returns:
  • Are only excepted by the company when the items supplied do not meet the ordered specification.  In this case the cost of return freight is covered at the companies expense. 
Refunds:
  • In the case of returns where the company has supplied an item that did not meet the ordered specification then the company will provide a refund. In cases where customers cancel orders for goods and services prior to delivery the company may refund at its discretion any deposits paid. Specifically, the company does not refund deposits paid to reserve a charter boat nor deposits paid to secure a boat build slot, or reserve a boat (taking it off the open market). 
Privacy:
  • The company respects and complies with the prevailing privacy legislation and does not sell customer information to third parties.
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